Messaging#
Personeo supports rich, real-time messaging in rooms and direct conversations. Messages are delivered instantly to all online members and queued for delivery to offline members when they reconnect. All messages are end-to-end encrypted in transit.
Sending Messages#
Type in the message box at the bottom of any room or direct message panel. Press Enter to send, or Shift+Enter to insert a line break. The message box supports:
- Markdown formatting —
**bold**,_italic_,`inline code`,```code block```,> blockquote,- bullet list - Emoji — type
:to open the emoji picker, or type a partial name like:thumbsto filter - Mentions — type
@to open the user picker and select a person to notify. A mention is rendered as@username(or@username:workspacewhen disambiguating across workspaces). Type@roomto notify every member of the current room (use sparingly). - Room links — type
#to open the room picker and insert a clickable link to another room
File Attachments#
Click the paperclip icon or drag and drop a file into the message box to attach it. Supported file types include images (JPG, PNG, GIF, WebP), documents (PDF, DOCX, XLSX, PPTX), archives (ZIP), and any other file type up to 100 MB per file.
Image files are displayed inline with a preview thumbnail. PDF files show a preview card with a download link. Other file types show a download button with the file name and size.
Message Threads#
Reply to a specific message by hovering over it and clicking Reply in Thread. A thread panel opens on the right side, showing the original message and all thread replies. Threads keep side conversations organized without cluttering the main room timeline.
Thread reply notifications are sent only to participants in the thread (the original poster and anyone who has replied), rather than the entire room.
Editing and Deleting Messages#
To edit a message you sent, hover over it and click the pencil icon. Editing is only available for a configurable window after sending (default: 24 hours). Edited messages are marked with an (edited) label.
To delete a message, hover and click the trash icon. Deleted messages are replaced with a “This message was deleted” placeholder. Administrators can delete any message in rooms they manage.
Message History#
Personeo retains full message history for the duration of your subscription. Use the Search bar (Ctrl+K / Cmd+K) to search across all messages you have access to. Filter results by room, date range, or sender.
Direct Messages#
To start a direct message with a colleague, click the + New Message icon at the top of the Direct Messages section in the sidebar and search for the person’s name. You can also open a DM from any mention of their username by clicking their profile and selecting Send Message.
Direct messages support the same formatting, attachments, and threading features as room messages. Group DMs support up to 20 participants.
Read Receipts#
A double-checkmark appears next to your messages once they have been read by the recipient (in direct messages). In rooms, the read receipt shows the avatars of the last few users who have read up to that message.