Novaza Pay#

Novaza Pay is the payment orchestration layer that sits behind Novaza Billing. When an invoice is finalized and payment is attempted, Pay is the component that routes the transaction to the appropriate upstream payment processor, handles authorization, and returns the result back to Billing.

Pay is primarily a backend service — most customers never interact with it directly. It is reached programmatically at pay.novaza.ai and is the standard mechanism through which invoices issued by Billing are settled.

Supported Payment Methods#

Novaza Pay accepts the following payment methods:

  • Card payments — major international credit and debit card networks
  • Bank transfer — regional bank transfer rails, where available in the billing jurisdiction

The exact set of methods available to a given workspace depends on the workspace’s billing country and the plan it is on.

Payment Orchestration#

Pay is designed to route each transaction to the most appropriate upstream processor based on factors such as payment method, currency, and geography. This routing is performed automatically and is transparent to the customer — you see a single line item on the Novaza invoice regardless of which upstream network settled the transaction.

Retry Behavior#

When a payment fails (for example, due to insufficient funds or an expired card), Pay will automatically retry the charge on a schedule configured at the Billing layer. The customer receives an email notification after the first failure and after each subsequent retry so that payment details can be updated before the invoice moves into a past-due state.

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