Novaza Mail Administration#

This guide is intended for administrators of the mail system. You need admin privileges to perform the actions below.

Setting Up a Custom Domain#

To send and receive mail on your own domain (e.g. name@yourcompany.com), you need to configure the domain’s DNS records.

Step 1: Add the Domain#

1. Sign in to the Novaza Mail admin console
2. Navigate to Settings → Domains → Add Domain
3. Enter the domain name (e.g. yourcompany.com)
4. The system will generate the required DNS records

Step 2: Configure DNS#

Add the following records to the domain’s DNS:

MX record (inbound mail)#

Type: MX
Host: @
Value: mail.novaza.ai
Priority: 10

SPF record (prevent sender spoofing)#

Type: TXT
Host: @
Value: v=spf1 include:mail.novaza.ai ~all

DKIM record (message authentication)#

The system will generate a unique DKIM value for your domain. Copy the value from the admin console and add it to DNS:

Type: TXT
Host: novaza._domainkey
Value: (value provided in the admin console)

DMARC record (spoofing policy)#

Type: TXT
Host: _dmarc
Value: v=DMARC1; p=quarantine; rua=mailto:admin@yourcompany.com; ruf=mailto:admin@yourcompany.com; fo=1

Step 3: Verify#

After publishing the DNS records (propagation can take 1-24 hours), return to the admin console and click Verify Domain. The system will validate the configuration.

User Management#

Create a mailbox#

1. Navigate to Settings → Accounts → Create Account
2. Enter name, email address and a temporary password
3. Optionally require a password change on first sign-in
4. Click Create

Disable a mailbox#

1. Navigate to Settings → Accounts
2. Locate the account
3. Click Disable — the account can no longer sign in, but its mail is preserved

Delete a mailbox#

1. Navigate to Settings → Accounts
2. Locate the account
3. Click Delete — this action cannot be undone

Storage Quotas#

Administrators can set storage quotas per mailbox or across an entire domain.

1. Navigate to Settings → Accounts → (select account) → Quota
2. Set a quota (e.g. 5 GB, 10 GB, 50 GB)
3. Users receive warnings at 80% and 95% of their quota

Default quotas#

Mailing Lists and Aliases#

Create a group address that forwards mail to multiple recipients:

1. Navigate to Settings → Groups → Create Group
2. Enter the group address (e.g. sales@yourcompany.com)
3. Add member recipients
4. Optionally restrict the list to internal senders only