Signup & Onboarding#

Beta access only. Self-service signup is not yet open. During the beta, new workspaces are provisioned by the Novaza team after a short onboarding conversation.

Requesting Access#

1. Send an email to sales@novaza.ai with:
   • Your organization name
   • Approximate number of users
   • Which Novaza products you are interested in (Office, Desk, Pulse, Live, Mail, Personeo)
   • Your preferred deployment tier (Community, Professional, or Enterprise — see Plans & Pricing)
2. A member of the Novaza team will reply within one business day to schedule a brief call.
3. After the call, your workspace is provisioned and you receive an invitation email with a link to set your administrator password.

What You Receive at Provisioning#

Once your workspace is ready you will get:

• A workspace URL for each product you have subscribed to (e.g., office.novaza.ai, desk.novaza.ai).
• An administrator account at id.novaza.ai with the ability to invite other users.
• Role defaults pre-configured for a typical organization (Owner, Administrator, Member, Guest). See Roles & Permissions.

First Steps After Onboarding#

Once you can sign in:

1. Set the workspace display name, logo, and timezone in the admin area of each product.
2. Invite at least one additional backup administrator so you are not the only account with full access.
3. Review the default roles and adjust them to match your organization.
4. Connect your first data sources or channels (Office modules, Desk email, Pulse sending domain).

Self-Service Signup (Planned)#

Self-service signup with instant workspace provisioning is planned for a future release. When available, you will be able to create a workspace directly from the Novaza website without contacting sales. This documentation will be updated when that flow ships.