Getting Started with Novaza#

This section walks you through everything you need to get your team up and running on the Novaza platform. Onboarding typically takes less than 15 minutes for a basic workspace configuration.

Onboarding Steps#

1. Create your account — Sign up at novaza.ai and choose between the Community (free) plan or a paid Enterprise plan. See SaaS Signup.
2. Verify your email — A confirmation link will be sent to your inbox. Click it to activate your workspace.
3. Configure your organization — Set your organization name, logo, and primary language in the workspace settings.
4. Invite team members — Use the Novaza SSO admin panel to create user accounts and assign roles.
5. Install the app — Download the desktop or mobile application for a richer experience. See App Installation.
6. Explore your first product — Navigate to Novaza Office to build your first module, or open Novaza Desk to connect a customer channel.

What You Will Need#

• A valid email address for the account owner
• A modern browser (Chrome 110+, Firefox 115+, Safari 16+, or Edge 110+)
• For the desktop app: Windows 10+ or macOS 12+
• For the mobile app: iOS 15+ or Android 10+

Key Concepts#

Workspace — Your organization’s isolated environment. All data, users, and settings are scoped to your workspace.

Namespace (Novaza Office) — A logical grouping of modules, pages, and workflows within Office. A single workspace can have multiple namespaces.

Role — A named set of permissions. Roles are defined in Novaza SSO and apply across all products.

If you run into any issues during onboarding, contact support via your Novaza Desk widget or email support@novaza.ai.