Invoices#

Invoices are generated automatically at the end of each billing cycle. Each invoice contains the flat subscription fee for the upcoming period plus any metered usage charges accrued during the period that just ended.

Accessing Invoices#

All invoices for your workspace are available under Billing → Invoices in the customer portal. Each entry shows:

• Invoice number
• Issue date and due date
• Billing period covered
• Total amount and current status (Draft, Finalized, Paid, Void)
• Download link for the PDF copy

Invoices are also emailed to the billing contacts configured on your workspace at the time they are finalized.

Invoice Line Items#

A typical invoice contains:

• Subscription fee — the recurring flat charge for your plan
• Usage charges — metered line items (per API call, per seat, per GB of storage, etc.) for consumption that exceeded included quotas
• Credits applied — any wallet balance or promotional credits drawn down against the invoice total
• Taxes — applicable VAT or other jurisdiction-specific taxes

Payment#

When an invoice is finalized, payment is attempted automatically using the default payment method on file. If the wallet has a sufficient balance, the wallet is drawn down first and any remaining amount is charged to the payment method.

If automatic payment fails, the invoice moves to Past Due and an email notification is sent to the billing contacts. You can retry payment manually from the customer portal.

Downloading PDFs#

Every finalized invoice is available as a downloadable PDF. The PDF includes your workspace’s billing address, tax identification number (if configured), and a full breakdown of line items — suitable for submission to your accounting system.