Welcome to the Novaza Platform#

Novaza is an integrated business platform designed to help teams collaborate, serve customers, and automate operations — all from a single, unified workspace. Whether you are a small team getting started or an enterprise deploying across multiple departments, Novaza scales with your needs.

This documentation covers every product in the Novaza suite. Use the navigation on the left to explore each module, or follow the Getting Started guide to set up your workspace in minutes.

Products#

Product	Description
Novaza Office	Enterprise low-code platform for building custom business apps, workflows, and dashboards
Novaza Desk	Omnichannel customer support platform with a unified inbox and ticket management
Novaza Pulse	Email marketing platform for campaigns, subscriber management, and analytics
Novaza Mail	Professional business email with custom domains, webmail, calendar, and contacts
Novaza Live	Browser-based video calls, audio calls, and room messaging
Personeo	Secure team messaging and collaboration with encrypted rooms
Novaza Flow	Workflow automation engine for multi-step scripts, pipelines, and integrations
Novaza SSO	Single sign-on and identity management for your entire organization
Novaza Monitor	Operational dashboards, alerting, and platform observability
Novaza Billing	Subscription management, invoices, wallet, and customer portal
Novaza Pay	Integrated payments processing for transactions within the Novaza platform

Key Features#

Single Sign-On — Novaza SSO is available today for Office, Desk, and Monitor. Additional products are coming soon.
Role-based access control — per-product permissions managed centrally via Novaza SSO
REST API — products expose REST APIs for integration and automation
Webhook support — push events from supported products to external systems
Vietnamese and English — UI localization is product-specific; both languages are supported with varying coverage

Platform Architecture#

                  Client (browser / API client)
                            │
                            ▼
                ┌──────────────────────┐
                │  api.novaza.ai       │  Novaza Gateway
                │  (JWT validation)    │  (routes + rate limits)
                └──────────┬───────────┘
                           │
      ┌────────────┬───────┼───────────┬──────────────┐
      ▼            ▼       ▼           ▼              ▼
  Novaza Office  Novaza  Novaza     Platform API   Novaza
  office.        Desk    Pulse      (medical, AI,  Monitor
  novaza.ai      desk.   pulse.     billing)       monitor.
                 novaza. novaza.                   novaza.ai
                 ai      ai

All sign-ins flow through Novaza SSO at id.novaza.ai. Products and the Gateway validate the same JWT so a single login grants access across the supported products.

Getting Started#

If this is your first time using Novaza, we recommend following these steps:

Request beta access from the Novaza team
Open Novaza in your browser — no install required
Invite your team members from the SSO admin panel
Explore Novaza Office to build your first module or workflow
Connect customer channels in Novaza Desk

For API access, see the API Reference section.